Please close this window to return to main site

*** Safety Notice ***

Alert 2

In the course of our regular product checks, we have identified a potential component problem which can affect the seal around the heat exchanger in Vaillant ecoTEC boilers manufactured between February 2005 and March 2006. Under certain conditions the seal can prematurely degrade which could lead to plastic components within the boiler being damaged through overheating.

data locations

Please call our free helpline 0800 0778055 (Monday - Friday 8am - 6pm, Saturday 9am - 4pm and Sunday 9am - 12pm) with the installation address details of any ecoTEC plus or ecoTEC pro boilers that you have installed or serviced. We will then contact the user and arrange for an engineer to carry out a simple modification to the boiler free of charge.

Alternatively, contact us at addresses@vaillant.co.uk if you would prefer to send in the relevant ecoTEC plus or ecoTEC pro installation address details in this manner.

It would also be helpful if you could provide the first six digits of the serial number as this will help us to accurately identify your boiler. The serial number can be found within the Benchmark Log Book or Instruction pack provided with the boiler. Alternatively, the serial number can be found on the boiler itself as shown in the illustrations below.

data locations

We apologise for any inconvenience this may cause and thank you in advance for your cooperation.


Source: Vaillant Boilers      Dated: 24/5/2007

Models included within this safety alert.


Models G.C. No.
Vaillant 
ecoTEC plus 612 41 044 44
ecoTEC plus 615 41 044 45
ecoTEC plus 618 41 044 46
ecoTEC plus 618 [LPG] 41 044 51
ecoTEC plus 624 41 044 47
ecoTEC plus 630 41 044 48
ecoTEC plus 630 [LPG] 41 044 50
ecoTEC plus 824 47 044 31
ecoTEC plus 831 47 044 32
ecoTEC plus 831 [LPG] 47 044 34
ecoTEC pro 28 47 044 30