In the course of our regular product checks, we have identified a potential component problem which can affect the seal around the heat exchanger in Vaillant ecoTEC boilers manufactured between February 2005 and March 2006. Under certain conditions the seal can prematurely degrade which could lead to plastic components within the boiler being damaged through overheating.
Please call our free helpline 0800 0778055 (Monday - Friday 8am - 6pm, Saturday 9am - 4pm and Sunday 9am - 12pm) with the installation address details of any ecoTEC plus or ecoTEC pro boilers that you have installed or serviced. We will then contact the user and arrange for an engineer to carry out a simple modification to the boiler free of charge.
Alternatively, contact us at addresses@vaillant.co.uk if you would prefer to send in the relevant ecoTEC plus or ecoTEC pro installation address details in this manner.
It would also be helpful if you could provide the first six digits of the serial number as this will help us to accurately identify your boiler. The serial number can be found within the Benchmark Log Book or Instruction pack provided with the boiler. Alternatively, the serial number can be found on the boiler itself as shown in the illustrations below.
We apologise for any inconvenience this may cause and thank you in advance for your cooperation.
Models included within this safety alert.
Models | G.C. No. |
---|---|
Vaillant | |
ecoTEC plus 612 | 41 044 44 |
ecoTEC plus 615 | 41 044 45 |
ecoTEC plus 618 | 41 044 46 |
ecoTEC plus 618 [LPG] | 41 044 51 |
ecoTEC plus 624 | 41 044 47 |
ecoTEC plus 630 | 41 044 48 |
ecoTEC plus 630 [LPG] | 41 044 50 |
ecoTEC plus 824 | 47 044 31 |
ecoTEC plus 831 | 47 044 32 |
ecoTEC plus 831 [LPG] | 47 044 34 |
ecoTEC pro 28 | 47 044 30 |